Frequently Asked Questions
Everything you need to know about your Passenger Clothing order, shipping, and sustainable gear.
What is the status of my order and how can I track it?
Once your order is dispatched, you will receive a confirmation email containing a tracking link. You can use this link to monitor your journey from our warehouse to your doorstep in real-time.
What is your return policy for items that don't fit?
We offer a 30-day return window for all unwashed and unworn items with original tags attached. Simply visit our returns portal to generate a prepaid shipping label and start your exchange or refund process.
Do you offer international shipping?
Yes, we ship our adventure-ready gear worldwide. Shipping costs and delivery times vary by destination and will be calculated automatically at checkout.
How does Passenger Clothing support sustainability?
Sustainability is at our core. We use organic cotton, recycled polyester, and PFC-free coatings. Additionally, for every order placed, we plant a tree through our ongoing reforestation partnerships.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, Google Pay, and interest-free installment options like Klarna and Clearpay.
How should I care for my clothing to ensure it lasts?
To preserve the life of your garments and protect the environment, we recommend washing at 30°C, air drying instead of tumble drying, and washing similar colors together.